✅ PRIVACY POLICY
Effective Date: January 2, 2020
Brand: Al Rehmat Herbs
Privacy Policy
Al Rehmat Herbs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our herbal products.
By using our website, you agree to the terms outlined below.
1. Information We Collect
When you place an order or contact us, we may collect:
• Full Name
• Phone Number
• Email Address
• Shipping Address
• Billing Details
We may also automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Communicate about your purchase
• Improve our website and customer experience
• Prevent fraud and maintain security
We do not sell or rent your personal data.
3. Payment Security
All payments are processed through secure third-party payment gateways. We do not store complete payment card details on our servers.
4. Cookies
Our website may use cookies to enhance browsing experience and analyze website traffic. You may disable cookies through your browser settings.
5. Data Protection
We take reasonable security measures to protect your personal information. However, no online transmission is 100% secure.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
7. Contact Information
For privacy-related inquiries, contact:
Email: support@majoonrahmat.com
✅ SHIPPING POLICY
Shipping & Delivery Policy
At Majoon Rahmat, we aim to deliver your order safely and on time.
Order Processing
• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays may be processed on the next working day.
Delivery Time
• Standard delivery time: 3–5 business days.
• Delivery time may vary depending on your location.
Shipping Charges
• Shipping charges may apply at checkout.
• Free shipping may be offered during promotions.
Delays
While we aim for timely delivery, delays may occur due to weather, courier issues, or high order volume.
Order Issues
If your package is damaged or lost, contact us within 48 hours of delivery.