Return & Exchange Policy
At Al Rehmat Herbs®️, your satisfaction matters. We offer a simple return and exchange policy to ensure you feel confident shopping with us.
✅ Eligible Returns:
Only unopened products can be returned or exchanged within 7 days of delivery.
A Rs. 250 processing fee applies to refunds (not exchanges).
Products with opened seals are non-returnable and non-exchangeable.
If you have an allergic reaction to a product, you may be eligible for a partial refund.
Loyal customers with genuine concerns may be granted partial refunds at our discretion.
🔄 How to Return:
Send the product to the Al Rehmat Herbs®️ Return Address.
Include a clear photo of the parcel showing the delivery slip on the flyer.
Once received, refunds are processed within 24 hours.
⏳ Time Limit:
Returns/exchanges must be initiated within 7 days of parcel delivery.
❌ Change of Mind:
Returns due to change of mind are not accepted.
We’re here to help! If you have questions or need assistance, please contact our support team.
Note: Policy is subject to change without prior notice at the discretion of Al Rehmat Herbs®️.